Call Centre Technology

Global Interface launched in 1998, with a specific focus on supplying personnel to vendors of Call Centre Technology throughout Europe. The Company has evolved as a result of the phenomenal growth of call-centres throughout the World, which has in turn led to a massive demand for innovative technology to maximise the effectiveness of these centres . With Organisations constantly striving to improve the level of customer service offered to clients, the use of bespoke technology is of paramount importance.

Global Interface partners with many of the World’s leading suppliers of Call Centre Technology including providers of Computer Telephony, IVR, Multi-media messaging, Voice and Data Recording, Workforce Management, Predictive diallers, Voip, ACDs, PBX’s and speech recognition, amongst other call centre solutions.